A Reputed Tyre Manufacturing Company
Key Selling Points
Vacancy
Not specific
Job Context
- Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.
- Handle organization-critical IT tasks and systems administration.
- Track and maintain hardware and software inventory.
- Continuously analyse current process, technologies, and vendors to identify areas of improvement.
- Prepare cost benefits analysis reports when upgrades are necessary, continuously analysing vendors to ensure they offer the best possible service and value for company need.
- Develop and execute disaster procedures, and maintain data backups.
- Responsible for IT hardware and software procurement & vendor management.
Job Responsibilities
- Regular maintenance of Servers, Firewall, Router, Projectors, LCDs, Laptops and desktop machines etc. with supporting updates to ensure proper working of database applications, Internet & E-mail at user end at all locations so as to have minimal downtime.
- Maintain networking which includes switches/router/LAN/VPN connections which help to ensure proper connectivity of all hardware & applications.
- Diagnose hardware/ software installation and configuration problems.
- Attend all service requests within timeframes as defined in the SLA.
- Ensure unplanned shutdown of servers does not exceed the defined time limits.
- Maintaining proper records of IT equipment sent to maintenance vendors.
- Ensure backups are taken on daily/weekly basis so as to ensure business continuity.
- Checks systems in order to optimize performance and to initiate recovery action after system failures.
- Establishes and controls systems access and security.
- Manages computer operation scheduling, backup, storage and retrieval functions
- Coordinates third-party maintenance for network hardware, software and networking services.
- Prepares and maintains documentation of network configurations and cabling layouts.
- Manage disaster recovery process, endpoint security management, and ensuring regular daily backup is taken.
- Responsible for IT operations including troubleshooting connectivity problems, adding/terminating users, resetting passwords, setting up e-mail addresses, assessing and reporting operational status, performing backups and restores as per SLAs and timelines.
- Responsible for Inventory Management of all IT software/hardware etc. and ensuring stock is maintained and reordered whenever necessary and process. No dues requests for IT department on request basis.
- Provide new joiners PC/Laptops with all the software installed within the set timelines
- Create User ID and Password, set-up access rights for new hires with in the pre agreed timelines.
- Establishes budgetary requirements for equipment replacement.
Employment Status
Full-time
Workplace
- Work at office
Educational Requirements
- Bachelor of Science (BSc) in Computer Science & Engineering, Master of Science (MSc) in Computer Science & Engineering
Experience Requirements
- At least 10 year(s)
Additional Requirements
- Age 30 to 45 years
- Both males and females are allowed to apply
- Managing information technology and computer systems.
- Must deep knowledge in Laptop, Desktop.
- Backup Management Mail & Data.
- Ability to multitask and work under pressure.
- Exposure to cloud /ERP system.
- Knowledge of server hardware and disk storage technology.
- Knowledge in Microsoft outlook service & backup.
- Knowledge in Zoom, Team meeting.
- Keeping reports up to date as regular basis.
- To keep update IT related device of Managing Director.
- Whenever instructed Organize and setup scheduled virtual meetings for the Managing Director online platforms such as Zoom, Google Meet, Microsoft Teams, etc on a regular basis.
- Strong communication and interpersonal skills
- Strong organizational and coordination abilities with close attention to detail.
Job Location
Dhaka (Banglamotor)
