International Call Center Agent (Night Shift)

Synergy Solutions Ltd.

Key Selling Points

  • Apply only if you are comfortable working at NIGHT SHIFT (Bangladesh Time 8:00PM to 5:00AM).



Job Responsibilities

  • Manage large number of outbound calls to USA / Canada customers in a timely manner.
  • Follow communication “Script” while handling different topics.
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
  • Receiving customers’ enquirers, selling services / products over telephone as per the instruction provided.
  • Keep records of all conversations in our call center database in a comprehensible way.
  • Meet personal / team qualitative and quantitative targets.

Read More:_International Call Center Agent (Night Shift)

Employment Status



  • Work at office

Educational Requirements

  • O Level, A Level, HSC, Bachelor of Business Administration (BBA)
  • Under graduation enrolled freshers with good English communication skill are encouraged to apply.

Additional Requirements

  • Age 18 to 30 years
  • Both males and females are allowed to apply
  • Freshers are encouraged to apply (Only O-level, A-level or Fluent ENGLISH Speaker).
  • Willing to work at night shifts to match business hours in USA & CANADA (Bangladesh time 8:00 PM – 5:00 AM).
  • Selected Applicants will be in a minimum of six months probation period.
  • Able to speak clearly and persuasively in English in positive or negative situations.
  • Proven organizational and interpersonal skills.
  • Self-motivated, independent worker with the ability to multitask.
  • Professional, courteous and know proper phone etiquette.
  • Ability to relate with a diverse group of people.
  • Sound knowledge of essential software like MS Word, MS Excel, Email etc.

Job Location



Compensation & Other Benefits

  • Performance bonus, Weekly 2 holidays
  • Salary Review: Half Yearly
  • Lunch Facilities: Full Subsidize
  • Festival Bonus: 2
  • Attendance Bonus 3000/- BDT & Transportation allowance 2000/- BDT will be provided with Hourly salary.
  • Transportation (Pick up and Drop off) facility arranged by office.
  • 2 Festival Bonuses after 6 months of probation period.
  • Exclusive Sales / Telemarketing training will be provided without fees.
  • Highly attractive Sales Bonus.
  • Guaranteed on time payment will be provided.
  • Experienced Applicants will have an opportunity to get promoted as a Team Leader or Sales Manager.
  • Find the ground breaking career and build yourself as an asset for the country to build our economy.

Job Source Online Job Posting.

Leave a Reply

Your email address will not be published. Required fields are marked *