Primitive Fishing By Akib
Vacancy
1
Job Context
- Primitive Fishing By Akib is looking for confident young female Customer Service Associates to provide the highest level of quality service to customers, who will be able to handle inbound-outbound calls, social media queries, and provide outstanding customer service with strong communication skill and proficiency in both English and Bangla languages.
- The recruitment will be made on a short-term contractual service agreement basis for 4 months which is a renewable and permanent opportunity depending on the performance.
- Work from the office.
Job Responsibilities
- Answer queries, complaints or requests from existing and potential customers through calls and social media in both Bengali and English languages
- Handle online sales and follow up until delivery
- Provide accurate, valid and complete information using the right tools
- Handle customer complaints, provide appropriate solutions to build long-term customer relationships
- Refer unresolved customer grievances to designated persons using internal system for further investigation
- Ensure customer satisfaction and an enjoyable experience in a professional manner
- Other related tasks assigned by the management
- Report time to time to concerned person for complicated issues
Employment Status
Full-time
Workplace
- Work at office
Educational Requirements
- Bachelor degree in any discipline
- Graduation from any reputed institute with a good academic track record
- Educational qualifications may be relaxed in the case of experienced candidates
Experience Requirements
- 1 to 3 year(s)
- The applicants should have experience in the following area(s):
Customer Service, Face to Face Customer Support, Online sales - The applicants should have experience in the following business area(s):
Departmental store, Trading or Export/Import - Freshers are also encouraged to apply.
Additional Requirements
Read More:_Customer Care Executive (FEMALE)
- Age at most 30 years
- Only females are allowed to apply
- Person with disability are encouraged to apply
Job Location
Rajshahi, Rajshahi (Rajshahi Sadar)
Salary
- Tk. 5000 – 6000 (Monthly)
- Yearly Salary Review (for permanent employees) Performance Bonus (for permanent employees) Festival Bonuses (for permanent employees)
Compensation & Other Benefits
- Lunch Facilities: Partially Subsidize
- Yearly Salary Review (for permanent employees)
Job Source
Bdjobs.com Online Job Posting.
