Customer Care Executive (FEMALE)

Primitive Fishing By Akib

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Vacancy

1

Job Context

  • Primitive Fishing By Akib is looking for confident young female Customer Service Associates to provide the highest level of quality service to customers, who will be able to handle inbound-outbound calls, social media queries, and provide outstanding customer service with strong communication skill and proficiency in both English and Bangla languages.
  • The recruitment will be made on a short-term contractual service agreement basis for 4 months which is a renewable and permanent opportunity depending on the performance.
  • Work from the office.

Job Responsibilities

  • Answer queries, complaints or requests from existing and potential customers through calls and social media in both Bengali and English languages
  • Handle online sales and follow up until delivery
  • Provide accurate, valid and complete information using the right tools
  • Handle customer complaints, provide appropriate solutions to build long-term customer relationships
  • Refer unresolved customer grievances to designated persons using internal system for further investigation
  • Ensure customer satisfaction and an enjoyable experience in a professional manner
  • Other related tasks assigned by the management
  • Report time to time to concerned person for complicated issues

Employment Status

Full-time

Workplace

  • Work at office

Educational Requirements

  • Bachelor degree in any discipline
  • Graduation from any reputed institute with a good academic track record
  • Educational qualifications may be relaxed in the case of experienced candidates

Experience Requirements

  • 1 to 3 year(s)
  • The applicants should have experience in the following area(s):
    Customer Service, Face to Face Customer Support, Online sales
  • The applicants should have experience in the following business area(s):
    Departmental store, Trading or Export/Import
  • Freshers are also encouraged to apply.

Additional Requirements

Read More:_Customer Care Executive (FEMALE)

  • Age at most 30 years
  • Only females are allowed to apply
  • Person with disability are encouraged to apply

Job Location

Rajshahi, Rajshahi (Rajshahi Sadar)

Salary

  • Tk. 5000 – 6000 (Monthly)
  • Yearly Salary Review (for permanent employees) Performance Bonus (for permanent employees) Festival Bonuses (for permanent employees)

Compensation & Other Benefits

  • Lunch Facilities: Partially Subsidize
  • Yearly Salary Review (for permanent employees)

Job Source

Bdjobs.com Online Job Posting.

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