Cathay Pacific

Customer Support Manager

India – Mumbai, Maharashtra, India | Full Time | Confidential


Mumbai, IndiaAzilen TechnologiesFull time

Job purpose : Design & implement the best engineered technical solutions using latest technologies and tools.Who you are : Must have excellent academic knowledge of following in the field of Electronics and Telecommunications.Must have good understanding of basic electronics.Proven experience as a customer support specialist, preferably within a similar Wireless/ IoT environment will be added advantageGSM communication technology (SMS/ GPRS/ 2G/ 3G/ 4G)In-depth understanding of how sensors work and also how to integrate them with the system infrastructure.Knowledge in GPS SystemKnowledge of Computer/IT Networking. (LAN, WAN, Wireless, TCP/IP layers etc.) Must have Knowledge of Linux/ Unix OSTop-notch oral, written, and interpersonal abilities.Affinity for multitasking with precision.Awareness of industry’s latest technology trends and applicationsAbility to think strategically and to leadStrong client-facing and communication skillsAdvanced troubleshooting, problem solving and multi-tasking

Read More:_Cathay Pacific

skillsWhat will excite us : Ability to understand non-functional requirements such as scalability, security, application monitoring, performance etc.Prior experience with Domain Driven Design (DDD).Good experience with Test Driven Development.What will excite you : Opportunity to work on large scale enterprise solution building.Opportunity to explore new technologies & frameworks with accomplished solution architects & industry leaders.Will get exposure to latest aspects of security, AI/ML, Business Domain and data analytics.Work Location : It would be working from office location (Mumbai- Andheri East)

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