BPO Trainee

Digicon Technologies Ltd.

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Job Context

Job Responsibilities

  • Customer Support Services.
  • Must be knowledgeable about Facebook (Social media), email & web chat.
  • Refer unresolved customer grievances to designated persons for further investigation.
  • Obtain and examine all relevant information in order to assess the validity of complaints and to determine possible causes.
  • Report time to time to the team leader for complicated issues.

Employment Status

Full-time, Part-time

Educational Requirements

  • Minimum Bachelor Degree / Diploma / Masters in any discipline. Must have Graduation completion certificate.

Additional Requirements

Read More:_BPO Trainee

  • Age 21 to 32 years
  • Both males and females are allowed to apply
  • Basic computer knowledge.
  • Good oral communication skill.
  • Good listening skill and analytical skill.
  • Customer focus and adaptability to different personality types.
  • Willingness to work in any shift/ roster.

Job Location


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