Digicon Technologies Ltd.
- Customer Support Services.
- Must be knowledgeable about Facebook (Social media), email & web chat.
- Refer unresolved customer grievances to designated persons for further investigation.
- Obtain and examine all relevant information in order to assess the validity of complaints and to determine possible causes.
- Report time to time to the team leader for complicated issues.
- Minimum Bachelor Degree / Diploma / Masters in any discipline. Must have Graduation completion certificate.
- Age 21 to 32 years
- Both males and females are allowed to apply
- Basic computer knowledge.
- Good oral communication skill.
- Good listening skill and analytical skill.
- Customer focus and adaptability to different personality types.
- Willingness to work in any shift/ roster.